Privacy Policy

Personal Information we collect

At Soft Linens we are committed to protecting the privacy of our customers. when you visit our site we gather certain information about the device you're using, web browser, IP address, time zone, and some of the cookies that are on your device. This Information collected is for the purposes of fulfilling orders, what websites or terms referred you to the site, a high level of customer service, and gaining knowledge internally regarding what our customers want. This is known as "Device Information".

Device Information is collected using the following technology:

  • " cookies"  are data files that are placed on your device or computer and often include an anonymous unique identifier. tracking pixels/web beacons, cookies and or other technologies are used to receive and store the types of information mentioned above. To learn more about cookies and how it can be disabled, visit http://www.allaboutcookies.org.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

    In order to process your order efficiently, we collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card information when you place an order with us. This information is used solely by Soft Linens and is stored in a secure environment.

    How we use your personal information

    We use the order information you provide for us on the site to fulfill any orders placed (payment information, shipping arrangement, invoices/order confirmation.)

    • Communication with customers
    • To keep track of orders for chances of fraud
    • Based on what information you share with us this helps us provide you with information related to our products and services.

    California Consumer Privacy Act

     

    Contact us

    If you have any questions, want more information regarding our privacy policy, or would like to make a complaint please contact us by email at: cs@softlinens.com.