United States Shipping
Free Shipping & Free Returns via UPS/FedEx Ground to lower 48 States
We process and ship orders FAST! Orders received before noon on any given business day are most likely to be shipping that same day, otherwise next business day.
Transit time depends on your shipping location. We ship all Orders from our main warehouse located at 785 E HARRISON ST, CORONA CA 92879. You can check the exact transit time by entering your city and zip code into the ship to fields on UPS Transit Time website and enter our city: CORONA & Zip code: 92879.
Not happy with your purchase? You can return for free within 60-Days from when it was received. The returned item must be unused and in its original condition to be refunded back to the original method of payment. For more information, please contact our customer service team below for further assistance.
We include a 90-Day Warranty from the date of purchase. If your Soft Linens products are defective due to faulty workmanship or materials, Soft Linens warrants that. At Soft Linens’ option, it will replace or repair the product. This warranty shall not apply if Soft Linens determines in its reasonable discretion that the products have been damaged, abused, or neglected; it shall be reasonable without limitation to make such determination if the following are present: stains, odors, unsanitary conditions, footprints, burns, cuts, tears, insect damage or other infestation, damage from liquids, oils, gels, body fluids or other fluids, or damage from weather or sun exposure.
This warranty does not cover normal wear and tear from washing and intended use.
Any replacement product sent will be subject to the same limited warranty as the original Soft Linens product(s), and the warranty term of the replaced Soft Linens product(s) begins from the date of purchase of the original Soft Linens product(s). Soft Linens will replace only the item that has a defect, and is not responsible for replacing entire set.
For replacements, please email us at cs@SoftLinens.com and include pictures of the defect to speed up the replacement process. Please note if the item has been used or washed and has a defect, it will only be eligible for a replacement and not a refund.
SOFTLINENS.COM | 785 E HARRISON ST, CORONA CA 92879
1-866-750-2606 (M-F 9AM-5PM PST)